Privacy Policy

Effective Date: January 23, 2022

SECTION 1 - INTRODUCTION

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use the http://cenacore.com and http://thinkcybersecure.com websites (the “Service”) operated by Cenacore, Inc. (“us”, “we”, or “our”) and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

SECTION 2 - CONTACT DETAILS AND UPDATES TO THIS POLICY

Our contact details are as follows:

Name of legal entity: Cenacore, Inc

Email address: [email protected]

Postal address: 1200, 1015 - 4th Street SW, Calgary, AB, T2R1J4, Canada

It is very important that the information we hold about you is accurate and up to date. If your personal information changes at any time please email us at [email protected] so we may update it.

We may change this privacy policy from time to time. If we make changes, we will update the “Effective Date” at the top of the page. If we make a material change in the way we use your personal information, we will prominently note the change through email or notification on our website.

 

SECTION 3 - WHAT INFORMATION DO WE COLLECT?

 

Personal Information

In using the Service, we may ask you to provide us with certain personal information (“Personal Data”). The personal information we collect may include, but is not limited to:

  • First name and last name
  • Physical address
  • Email address

 

Usage Data

We automatically collect certain information when you use the Services such as your computer’s IP address, browser and device characteristics, information regarding how and when you use the Service, referring URLs, language, country  and other diagnostic data (“Usage Data”).

 

Tracking & Cookies Data

In order to track activity on the Service, and collect information to improve and analyze the Service, we use cookies and tracking technologies such as pixels, beacons, tags, and scripts.

You may instruct your browser to refuse all cookies, however, some portions of the Service may be unavailable without the use of Cookies.

For more information on how we use cookies, please see our Cookie Policy.

 

SECTION 4 - HOW WE USE YOUR INFORMATION?

We use your information for the following purposes:

 

To send you marketing and promotional communications

We may use your Personal Data to contact you with Service information and updates, newsletters, marketing and promotional materials and other information at any time.

 

To fulfill orders and purchases

We may use your Personal Data to fulfill orders and purchases, payments, and refunds made through the Service.

 

To deliver the services

We may use your Personal Data to deliver the Service to you

 

To post testimonials

We may post your Personal Data to the Service as part of a testimonial. We will always obtain your consent before using your Personal Data as part of a testimonial. If you would like to update or delete a testimonial, please contact us at [email protected] with your name, and testimonial location and contact information.

 

To enforce our terms, conditions, and policies for Business Purposes, Legal or Contractual Reasons.

 

To provide customer support and respond to inquiries

We may use your Personal Data to assist in responding to your support and inquiry requests.

 

To improve our Service

We may use your Personal Data to identify any improvements to the Service.

 

To monitor the usage of our Service

We may use your Personal Data to monitor how you use the Service in order to identify and assess improvements and to detect and address technical issues.

 

To protect the services

We may use your Personal Data as part of efforts to keep the Services safe and secure.

 

To respond to legal requests and prevent harm

We may use your Personal Data if we receive a subpoena or other legal request.

You may opt-out of receiving communications from us by following the unsubscribe link included in the emails we send.

 

SECTION 5 -  HOW LONG DO WE RETAIN YOUR INFORMATION?

We will only keep your Personal Data for as long as is necessary for the purposes set out in this Privacy Policy unless we are required by law to retain your data longer. There are instances where we may retain your data for a longer period of time. These instances include: to comply with applicable laws, resolve disputes, enforce our agreements and policies, and tax and accounting.

Usage data will also be retained for internal analysis purposes. Usage Data is generally retained for a short period of time, except when this data is used for security or functionality improvements of our Service, or to fulfill legal obligations where we are legally obligated to retain this data for longer periods of time.

 

SECTION 6 - WHERE DO WE TRANSFER YOUR INFORMATION?

Your Personal Data may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and United States and choose to provide information to us, please be aware that we transfer the data, including Personal Data, to Canada and United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take steps reasonably necessary to ensure that your Personal Data is secure and treated in accordance with this Privacy Policy.

 

 

SECTION 7 - HOW WE SHARE YOUR INFORMATION

We only share your information with others based on the following legal basis:

 

Consent

If you have given us specific consent to use your Personal Data for a specific purpose.

 

Legitimate Interests

If it is reasonably necessary to achieve our legitimate business interests.

 

Performance of a Contract

If we have entered into a contract with you and need to use your Personal Data to fulfil the terms of our contract.

 

Legal Obligations

If we are legal required to disclose your Personal Data in order to comply with applicable law, governmental requests, judicial proceedings, court orders or legal process.

 

Vital Interest

If we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activity, or as evidence in litigation.

 

Specifically, we may share your Personal Data in the following instances:

 

Vendors, Consultants and Third Parties

We may use third-party service providers and consultants or contractors to provide the Service on our behalf, to perform services for us or to assist us in analyzing how the Service is used. These third parties require access to your Personal Data to complete their work on our behalf and are obligated not to disclose or use your Personal Data for any other purpose.

 

Business Transaction

In the event of a merger, acquisition, financing or asset sale, your Personal Data may be shared or transferred. We will notify you before your Personal Data becomes subject to a different Privacy Policy.

 

Legal Requirement

We may be required to disclose your Personal Data in the event of a legal obligation, to protect our rights and property, to prevent or investigate wrongdoing in connection with the Service, to protect our users or the public or to protect from legal liability.

 

SECTION 8 - THIRD-PARTY WEBSITES

The Service may include advertisements, affiliate links or other links to third party websites. We do not guarantee the safety and privacy of the Personal Data you choose to share with any third parties. Any Personal Data collected by third party websites is not covered by this Privacy Policy. We are not responsible for the content, privacy or security practices of any third party website including those which are linked from the Service.

Before providing your Personal Data to any third party website, you should review their Privacy Policy and contact them directly if you have any questions.

 

SECTION 9 - SERVICE PROVIDERS

We may use third party service providers and consultants or contractors to provide the Service on our behalf, to perform services for us or to assist us in analyzing how the Service is used. These third parties require access to your Personal Data to complete their work on our behalf and are obligated not to disclose or use your Personal Data for any other purpose.

 

Paid Services

The Service may include paid products and/or services provided by or performed by third parties.

 

The 3rd party service providers we work with are:

 

Payments

The Service may include paid products and/or services. To process payments, we use third-party services. We do not store any payment card details. Any payment card details are provided directly to our third-party payment processors. Any payment card details provided to our third-party payment processors is governed by the Privacy Policy of the third-party payment processor.

These payment processors also adhere to the PCI-DSS standards, managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information.

 

The payment processors we work with are:

 

Email Marketing

To help grow our mailing list, manage campaigns and send informational, marketing and promotional email in connection with the Service, we may use third-party Service Providers.

  • Mailerlite Mailerlite is an email marketing solution offered by UAB “MailerLite”. MailerLite offers tools to develop email marketing campaigns, landing pages and tools to track performance. For more information on their privacy practices, please visit their Privacy Policy web page: https://www.mailerlite.com/legal/privacy-policy

 

Analytics

To help monitor and analyze the Service, we may use third-party Service Providers.

  • Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.  For more information on their privacy practices, please visit their Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

 

Behavioural Remarketing

To help best target our advertisements, we may use behavioural remarketing services. Behavioural remarking allows us to advertise to you on third-party websites after you have visited the Service. Our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to the Service.

 

SECTION 10 - SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we do our best to protect your Personal Data, we cannot guarantee its absolute security and transmission of your Personal Data to and from the Service is at your own risk. You should only access the Service from a secure environment.

 

SECTION 11 - CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under 18 years of age. By using the Service, you represent that you are at least 18 years of age. If we learn that Personal Data from someone under 18 years of age, we will take reasonable measures to promptly delete such Personal Data from our records. If you learn of any Personal Data which may have been collected from anyone under 18 years of age please contact us at [email protected].

 

SECTION 12 - YOUR RIGHTS

We aim to take reasonable steps to enable you to correct, update delete or limit our use of your personal Data.

If you have given us your consent to use your Personal Data, you may withdraw your consent at any time. Note that withdrawing your consent does not affect of our use of your Personal Data before your withdrawal.

In certain circumstances, you have the right to:

  • Request access and receive a copy of the Personal Data we hold about you
  • Request to rectify any Personal Data held about you that is inaccurate
  • Request the deletion of Personal Data held about you
  • Request to restrict the processing of your Personal Data
  • Request Data portability for the Personal Data you have provided to us. You can request a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

To make a request please contact us at [email protected]. We may require that you verify your identity before we respond to any requests.

 

SECTION 13 - “DO NOT TRACK” SIGNALS

Do Not Track (“DNT”) signals are a feature within some web browsers which inform websites that you do not want to be tracked.

We do not support or respond to Do Not Track signals.

 

SECTION 14 - CALIFORNIA

Our users who are California residents have the right to request and obtain from us information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of the third parties with which we shared personal information in the immediately preceding calendar year. California residents may make a request once per year, free of charge. Requests can be made in writing to [email protected].

Our users who are California residents and under the age of 18, have the right to request removal of unwanted data that you have publicly posted on the Service. Please contact us at [email protected] to request removal of such data.