Effective Date: April 28, 2020
SECTION 1 - INTRODUCTION
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use the http://cenacore.com and http://thinkcybersecure.com websites (the “Service”) operated by Cenacore, Inc. (“us”, “we”, or “our”) and the choices you have associated with that data.
SECTION 2 - CONTACT DETAILS AND UPDATES TO THIS POLICY
Our contact details are as follows:
Name of legal entity: Cenacore, Inc
Email address: [email protected]
Postal address: 1200, 1015 - 4th Street SW, Calgary, AB, T2R1J4, Canada
It is very important that the information we hold about you is accurate and up to date. If your personal information changes at any time please email us at [email protected] so we may update it.
SECTION 3 - WHAT INFORMATION DO WE COLLECT?
In using the Service, we may ask you to provide us with certain personal information (“Personal Data”). The personal information we collect may include, but is not limited to:
- First name and last name
- Email address
We automatically collect certain information when you use the Services such as your computer’s IP address, browser and device characteristics, information regarding how and when you use the Service, referring URLs, language, country and other diagnostic data (“Usage Data”).
Tracking & Cookies Data
SECTION 4 - HOW WE USE YOUR INFORMATION?
We use your information for the following purposes:
To send you marketing and promotional communications
We may use your Personal Data to contact you with Service information and updates, newsletters, marketing and promotional materials and other information at any time.
To fulfill orders and purchases
We may use your Personal Data to fulfill orders and purchases, payments, and refunds made through the Service.
To deliver the services
We may use your Personal Data to deliver the Service to you
To post testimonials
We may post your Personal Data to the Service as part of a testimonial. We will always obtain your consent before using your Personal Data as part of a testimonial. If you would like to update or delete a testimonial, please contact us at [email protected] with your name, and testimonial location and contact information.
To enforce our terms, conditions, and policies for Business Purposes, Legal or Contractual Reasons.
To provide customer support and respond to inquiries
We may use your Personal Data to assist in responding to your support and inquiry requests.
To improve our Service
We may use your Personal Data to identify any improvements to the Service.
To monitor the usage of our Service
We may use your Personal Data to monitor how you use the Service in order to identify and assess improvements and to detect and address technical issues.
To protect the services
We may use your Personal Data as part of efforts to keep the Services safe and secure.
To respond to legal requests and prevent harm
We may use your Personal Data if we receive a subpoena or other legal request.
You may opt-out of receiving communications from us by following the unsubscribe link included in the emails we send.
SECTION 5 - HOW LONG DO WE RETAIN YOUR INFORMATION?
Usage data will also be retained for internal analysis purposes. Usage Data is generally retained for a short period of time, except when this data is used for security or functionality improvements of our Service, or to fulfill legal obligations where we are legally obligated to retain this data for longer periods of time.
SECTION 6 - WHERE DO WE TRANSFER YOUR INFORMATION?
Your i Personal Data may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and United States and choose to provide information to us, please be aware that we transfer the data, including Personal Data, to Canada and United States and process it there.
SECTION 7 - HOW WE SHARE YOUR INFORMATION
We only share your information with others based on the following legal basis:
If you have given us specific consent to use your Personal Data for a specific purpose.
If it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract
If we have entered into a contract with you and need to use your Personal Data to fulfil the terms of our contract.
If we are legal required to disclose your Personal Data in order to comply with applicable law, governmental requests, judicial proceedings, court orders or legal process.
If we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activity, or as evidence in litigation.
Specifically, we may share your Personal Data in the following instances:
Vendors, Consultants and Third Parties
We may use third-party service providers and consultants or contractors to provide the Service on our behalf, to perform services for us or to assist us in analyzing how the Service is used. These third parties require access to your Personal Data to complete their work on our behalf and are obligated not to disclose or use your Personal Data for any other purpose.
We may be required to disclose your Personal Data in the event of a legal obligation, to protect our rights and property, to prevent or investigate wrongdoing in connection with the Service, to protect our users or the public or to protect from legal liability.
SECTION 8 - THIRD-PARTY WEBSITES
SECTION 9 - SERVICE PROVIDERS
We may use third party service providers and consultants or contractors to provide the Service on our behalf, to perform services for us or to assist us in analyzing how the Service is used. These third parties require access to your Personal Data to complete their work on our behalf and are obligated not to disclose or use your Personal Data for any other purpose.
These payment processors also adhere to the PCI-DSS standards, managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
To help grow our mailing list, manage campaigns and send informational, marketing and promotional email in connection with the Service, we may use third-party Service Providers.
To help monitor and analyze the Service, we may use third-party Service Providers.
- Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on their privacy practices, please visit their Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
- Facebook Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook at this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads, Facebook provides instructions at the following page: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on Facebook’s privacy practices, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
SECTION 10 - SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we do our best to protect your Personal Data, we cannot guarantee its absolute security and transmission of your Personal Data to and from the Service is at your own risk. You should only access the Service from a secure environment.
SECTION 11 - CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under 18 years of age. By using the Service, you represent that you are at least 18 years of age. If we learn that Personal Data from someone under 18 years of age, we will take reasonable measures to promptly delete such Personal Data from our records. If you learn of any Personal Data which may have been collected from anyone under 18 years of age please contact us at [email protected].
SECTION 12 - YOUR RIGHTS
We aim to take reasonable steps to enable you to correct, update delete or limit our use of your personal Data.
If you have given us your consent to use your Personal Data, you may withdraw your consent at any time. Note that withdrawing your consent does not affect of our use of your Personal Data before your withdrawal.
In certain circumstances, you have the right to:
- Request access and receive a copy of the Personal Data we hold about you
- Request to rectify any Personal Data held about you that is inaccurate
- Request the deletion of Personal Data held about you
- Request to restrict the processing of your Personal Data
- Request Data portability for the Personal Data you have provided to us. You can request a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
To make a request please contact us at [email protected]. We may require that you verify your identity before we respond to any requests.
SECTION 13 - “DO NOT TRACK” SIGNALS
Do Not Track (“DNT”) signals are a feature within some web browsers which inform websites that you do not want to be tracked.
We do not support or respond to Do Not Track signals.
SECTION 14 - CALIFORNIA
Our users who are California residents have the right to request and obtain from us information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of the third parties with which we shared personal information in the immediately preceding calendar year. California residents may make a request once per year, free of charge. Requests can be made in writing to [email protected].
Our users who are California residents and under the age of 18, have the right to request removal of unwanted data that you have publicly posted on the Service. Please contact us at [email protected] to request removal of such data.